Shipping policy

Shipping Charges

Shipping charges are based on order subtotals after all promotions, discounts and/or coupons are applied. Depending on your state and/or zip code, additional taxes on delivery fees may apply.

US & Puerto Rico Shipping

The services used for domestic orders are USPS First Class Package or USPS Priority Mail, depending on the delivery method that each customer chooses at checkout. Orders are processed Mondays through Fridays, excluding Holidays. Please allow 1-5 business days for orders to be processed. Once your order is packed and ready to ship, you will receive a shipping confirmation email with your tracking details.

International Shipping

International Orders are shipped via USPS Priority Mail International or USPS Priority Mail Express International, depending on what the costumer chooses at checkout. With USPS Priority Mail Express International it could take 7 to 21 business days to arrive, depending on the destination country. With USPS Priority Mail Express International it could take 3 to 5 business days, depending on the destination country.

INCORRECT SHIPPING ADDRESS

The customer is responsible for providing the correct shipping address. If an incorrect shipping address is provided, please contact us immediately in order for us to correct it before processing the order. If the order is processed and shipped to an incorrect address, due to customer negligence, the package will be sent back to us and the customer is responsible for providing a correct address and responsible for return shipping costs. If the customer does not provide a correct shipping address and does not pay for return shipping costs, within 1-7 business days of the package arriving back to us, a refund will be issued (excluding the original shipping cost).

We are NOT responsible for any lost, stolen or delayed packages. We will advise you to please contact your local post office.